Billing
If you were recently transported by an ambulance or received medical care from a First Responder, you may receive a bill in the mail. Use this page to learn about your bill, make payments for an ambulance transport or response, or to pay any additional ambulance, education, or specialized service fees.
Pay Online – Ambulance Transport / Response Invoice
Click Here to Pay your invoice online for an ambulance transport or response.
Pay Online – Billing Statement
Click Here to Pay your bill online for any additional ambulance, education, or specialized services.
Need Help?
If you have any additional questions or need assistance, please contact us Monday through Friday at (586) 939-4350 during normal business hours, by emailing us at Billing@UniversalAmbulance.com, or by completing the form below.
Frequently Asked Questions
Why did I receive a bill when I have insurance?
Most likely, your health insurance information was not collected at the time of service. Although you may have given your insurance information to someone at the hospital or care facility, your policy information is not always provided to us. To help us bill your insurance, please contact us with your insurance information by phone, or use the form below to submit it electronically to our Billing & Coordination Department.
I sent my check for payment. Why am I still receiving a bill?
Your payment and our bill may have crossed in the mail. Please allow two weeks from the date of mailing for your payment to be posted to your account.
I submitted my ambulance bill to my insurance, why am I getting another statement?
If you have already sent your ambulance bill to your insurance provider and have received another bill from us, please contact your insurance company to confirm they have received and are going to pay the bill. If you feel we may not have your correct insurance information, please call us.
Can I set up monthly payments?
Yes. Please contact us by phone or using the form below and we will assist in setting up a payment schedule that fits your budget.
